1. Introduction
JumbleGenius ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website or services.
2. Information We Collect
We may collect personal information from you in various ways, including:
- Contact Information: such as your name, email address, phone number, and postal address.
- Account Details: if you register or create an account with us.
- Usage Data: such as IP address, browser type, pages visited, and time spent on our website.
- Communication Data: including messages you send us via contact forms or email.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Respond to inquiries and provide customer support
- Improve our website’s functionality and content
- Send you updates, offers, and promotional material (only if you've opted in)
- Ensure security and prevent fraud
4. Sharing Your Data
We do not sell or rent your personal information. We may share it with trusted third-party service providers who help us operate our website or provide services, such as payment processors or email providers. These parties are required to protect your data in accordance with this policy.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting obligations.
6. Your Rights
Under the UK GDPR and the Data Protection Act 2018, you have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request erasure of your personal data
- Object to or restrict how we process your data
- Withdraw your consent at any time (if processing is based on consent)
7. Cookies
We use cookies to enhance your experience. For more information, see our Cookie Policy.
8. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
9. International Transfers
Your data may be stored or processed outside the UK. When we do this, we ensure appropriate safeguards are in place in line with UK data protection laws.
10. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page and the "Last updated" date below will be revised. Continued use of our services implies acceptance of the revised terms.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
JumbleGenius Ltd
1 Fox Lane, Adamsdown, Cardiff, CF24 1JN, UK
Email: info@jumblegenius.com